TechPro Support

Services

Everything your business needs to run on technology

Mix and match — or hand it all over and focus on your business. Every service includes documentation, monitoring, and a real engineer you can reach by name.

01 · Service

Managed IT Services

We become your outsourced IT department.

Proactive monitoring, patching, helpdesk, and vendor management — for one predictable monthly fee. No surprise invoices, no waiting for someone to call you back.

  • 24/7 system monitoring and alerting
  • Patching, antivirus, and software updates
  • Asset, license, and vendor management
  • Quarterly business reviews and roadmap

02 · Service

Help Desk & Remote Support

Real people. Real fast.

When something breaks, your team needs help in minutes, not hours. Unlimited remote support via phone, chat, and tickets — for every user in your company.

  • Average response under 15 minutes
  • Unlimited tickets on managed plans
  • Windows, macOS, iOS, and Android
  • After-hours and weekend coverage

03 · Service

Network Setup & Administration

Reliable internet, secure access, fast Wi-Fi.

From small-office Wi-Fi to multi-site VPNs and hardened firewalls — we design, install, and maintain networks that just work. No more dropped Zoom calls.

  • Firewall, VPN, and zero-trust access
  • Office Wi-Fi design and roll-out
  • Site-to-site and remote connectivity
  • Switch, VLAN, and DNS architecture

04 · Service

Microsoft 365 & Google Workspace

Email, files, and collaboration done right.

Migrations, administration, security policies, and ongoing support for the productivity stack your business runs on every single day.

  • Tenant setup and platform migrations
  • MFA, SSO, and conditional access
  • Mailbox, SharePoint, and Drive admin
  • License optimization and cost review

05 · Service

Cybersecurity & Data Backup

Sleep well — your data is protected.

Layered security from endpoints to backups and disaster recovery. We help you meet US baselines (HIPAA, SOC 2 readiness, PCI-friendly stack).

  • Endpoint protection and EDR
  • Email security and phishing defense
  • Encrypted off-site and immutable backups
  • Incident response and DR planning

06 · Service

Cloud Infrastructure

AWS and Azure, built right.

Lift-and-shift, cost optimization, infrastructure-as-code, and day-2 operations for workloads that need to scale beyond a single office.

  • AWS and Azure architecture
  • Cost optimization audits
  • Infrastructure-as-Code (Terraform)
  • Monitoring, alerting, and on-call

Tired of fighting your IT?

Book a free 30-minute call. We'll review your current setup, point out the quick wins, and tell you honestly whether we're the right fit — no pitch required.