About us
Senior engineers. Plain English. No nonsense.
We started TechPro Support because most IT shops sell you mystery — surprise invoices, vendor lock-in, and a help desk that takes a day to answer. We do the opposite.
Our mission
Give small and mid-sized US businesses the same caliber of IT operations that Fortune 500 companies enjoy — without the Fortune 500 price tag and without the bureaucracy.
We believe a business owner should be able to explain their entire IT stack in five minutes, know exactly what they're paying for, and never feel held hostage by their provider.
How we're different
- Senior engineers only. No tier-1 call center handing off your problem.
- Flat monthly pricing. No "per ticket" or "per visit" gotchas.
- You own everything. Documentation, passwords, configs — handed over on day one.
- Month-to-month. If we're not earning your business, you walk.
Certifications & expertise
Our team holds industry certifications across the stacks our clients actually run on:
- Microsoft Certified: Azure Administrator
- Microsoft 365 Certified: Enterprise Administrator
- CompTIA Network+ / Security+
- Cisco Certified Network Associate (CCNA)
- AWS Certified Solutions Architect
- ITIL v4 Foundation
Industries we serve
We're remote-first, so geography doesn't matter — but we've built deep familiarity in a few verticals where the stakes are high and the IT is non-trivial.
Tired of fighting your IT?
Book a free 30-minute call. We'll review your current setup, point out the quick wins, and tell you honestly whether we're the right fit — no pitch required.